Terms of sale

Studio Vela provides website creation, content strategy, design, integration, go-live and follow-up services as defined in the accepted quote.

Every project is covered by a quote or written agreement specifying pages, features, deadlines, expected content, payment terms, included revisions and maintenance limits.

The free mockup is a strategic and visual preview. It is not a complete free website, does not include final production files, and does not entitle the recipient to unlimited revisions.

Monthly packages are presented on a 12-month basis. An alternative with an initial payment plus maintenance can be proposed. Monthly edit time is limited depending on the package.

The domain name should ideally remain in the client's name. Exact access, licences, content and responsibilities must be detailed in the final quote or contract.

These Terms apply exclusively to services provided to clients acting as professionals — that is, any individual or legal entity acting within the scope of their commercial, industrial, craft, liberal or agricultural activity (sole proprietorship, micro-enterprise, company, association, etc.).

Studio Vela does not offer its services to individual consumers acting for strictly personal use. By placing an order, the Client represents and warrants that they are acting as a professional for the needs of their business. Consequently, the provisions of the French Consumer Code specific to consumers (notably the right of withdrawal under articles L. 221-18 et seq., and consumer mediation under article L. 616-1) do not apply to these services.

7.1 One-off services (site creation). Once the quote is signed and the deposit paid, the contract is considered concluded. If the Client terminates before final delivery, amounts already paid for work completed remain due to Studio Vela, pro rata to project progress.

7.2 Recurring services (maintenance, hosting, Care plans). Unless stated otherwise on the site or in the quote, these services have no minimum term and may be terminated by the Client at any time, with 30 days' notice, by written notice to officialstudiovela@gmail.com. Termination takes effect at the end of the period already invoiced; no pro-rata refund is due for the current period, unless otherwise agreed.

7.3 Termination by Studio Vela. Studio Vela reserves the right to terminate or suspend a service in the event of non-payment, abusive behaviour, or unlawful use of the site, after formal notice has gone unanswered for 15 days.

Studio Vela commits to performing its services with care and according to industry best practice. However, Studio Vela cannot be held liable for:

• indirect damages (loss of revenue, loss of clientele, business harm) resulting from use of or unavailability of the delivered site;
• malfunctions linked to third-party services outside Studio Vela's control (hosting provider, domain name, third-party APIs, payment platforms);
• consequences of a site modification made by the Client or a third party after delivery, outside of any maintenance contract;
• temporary unavailability of the site for maintenance, updates, or force majeure.

In all cases, Studio Vela's liability is limited to the amount actually received by Studio Vela under the relevant contract.

The Client remains solely responsible for the content it provides or publishes on its site (text, images, its own site's legal notices, GDPR compliance of its own data processing).

9.1 Deliverables. Upon full payment of amounts due, Studio Vela transfers to the Client the intellectual property rights over the creations made specifically for them (final design, custom-written content, code developed specifically for the project), worldwide and for the legal term of copyright protection, limited to use connected with the normal operation of the Client's site.

9.2 Studio Vela's reusable elements. Studio Vela retains exclusive ownership of generic components, templates, code libraries, methodologies and proprietary know-how developed outside the strict scope of the project, which Studio Vela may freely reuse for other clients.

9.3 Portfolio. Unless expressly refused in writing by the Client, Studio Vela is authorised to present the completed project (screenshots, link to the site) in its portfolio and commercial communication materials, for the purpose of demonstrating its work.

9.4 Content provided by the Client. The Client warrants that it holds the necessary rights to the text, images, logos and other content it provides, and indemnifies Studio Vela against any third-party claim in this regard.

These Terms are governed by French law.

In the event of a dispute, the Client is invited to contact Studio Vela first to seek an amicable solution, at officialstudiovela@gmail.com.

Failing an amicable resolution, any dispute falls under the exclusive jurisdiction of the competent French courts, subject to any mandatory provision to the contrary applicable between professionals.